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We are committed to you 110%!
Here at FactoryDirectJewelry.com, we are committed to you and to your business as a loyal customer. We attempt in every way possible to provide the utmost service in customer care, and in doing so we want to provide you with the peace of mind that our products will be of the top of the line quality that you expect from us.
To hold us accountable to your expectations, we have committed ourselves to a 100% guarantee policy. Thus, if you have any doubts, concerns, or issues with the products you have received, you can simply return them to us within 30 days of purchase and we will refund your money right away, with no questions asked!
We want to foster loyal customer service, in order to create loyal and lasting customers, based on a relationship of trust, that we will do our best to meet your needs. Our 110% guarantee policy makes sure that these needs are met no matter how diverse they may be.