FactoryDirectJewelry.com Cash for Gold Terms of Trade
Terms of Trade
You must be 21 years of age or older in order to sell your gold to us. We do not accept agents and representatives for the legal owner.
You must be the legitimate owner of all gold you send to Factory Direct Jewelry.
Insured Shipping Requirements
It is highly recommended that you ship your jewelry for its full value using either Insured Postal Service or FedEx. Factory Direct Jewelry is not
responsible for any damage or loss of gold during shipment. Do not discard of your shipping receipts and tracking information
until we have confirmed receipt of your jewelry. You must use your own shipping carrier for any loss or claims of damaged goods.
Liquidation Agreement
You have the option of receiving a valuation verbally of your gold by telephone. However, you will receive all offers and valuation exclusively by email.
You will be asked for an email reply of your confirming acceptance of our offer. Once you have accepted our offer, the gold then becomes the legal possession of Factory Direct Jewelry. The gold will then be liquidated and melted into scrap gold. All gold must be verified of its karat content.
Store Credit Settlement
Once we have accepted your gold after valuating it and you opt for store credit, you will be given store credit in the amount agreed upon, towards the purchase of any jewelry in our store. We will not impose an expiration date.
Cash Settlement
Once we have accepted your gold after valuating it and you opt for cash, a check will be sent to you in the amount agreed upon.
Return of Gold
If for any reason you are not satisfied with the valuation of your gold, Factory Direct Jewelry will gladly send your gold back to you the day after your decision.
We will use FedEx to ship it. You wil be responsible for the shipping fees of your returns.