Every order includes

Arrives gift-ready

Your piece ships in our signature black box with a velvet pouch, certificate of authenticity, and care guide — all included. No extra wrapping needed.

Signature gift box

Certificate of authenticity

Velvet pouch included

Factory Direct Jewelry signature packaging — black gift box, velvet pouch, and authenticity card

Frequently Asked Question's

Every necklace is handcrafted in solid 10k or 14k gold. We never use plating, hollow fills, or shortcuts. Each piece is stamped and comes with a Certificate of Authenticity.

Use our chain size guide linked here. Takes about 30 seconds.

Most pendants fit chains up to 3.5mm. Larger pendants over 2.5 inches fit chains up to 6mm. Need something custom? Chat with us and we will sort it out.

Yes. Contact us via chat before placing your order and we will accommodate your request.

Your chain will match the gold purity you select for your pendant. Everything ships as a matched set.

Yes. All our pieces are nickel-free, which eliminates the most common cause of jewelry allergies. Safe for sensitive skin and everyday wear.

No. Solid gold does not tarnish. Unlike plated jewelry that wears off over time, our pieces maintain their finish for life with basic care.

Every piece is handcrafted in solid 10k or 14k gold or genuine .925 sterling silver. We never use plating, hollow fills, or shortcuts. Every piece is stamped and comes with a Certificate of Authenticity.

Every piece is handcrafted and shipped directly from our Los Angeles factory. No middlemen, no markups.

Orders ship within 1-2 business days. Expedited and overnight options are available at checkout. Your exact delivery date is shown on this page.

No problem. We offer free size exchanges within 30 days of delivery. Just reach out and we will get you the right fit.

Yes. We offer hassle-free 30-day returns and exchanges. If you are not completely satisfied we will make it right.

Yes. You can split your payment using Afterpay, Affirm, Klarna, or PayTomorrow at checkout. No hidden fees.

Every order comes with a certificate of authenticity verifying the metal purity and craftsmanship of your piece.

Made in Los Angeles

From Our Factory to Your Hands

Each piece is handcrafted in our Los Angeles workshop with care and precision, ensuring lasting beauty and quality you can feel from the moment it arrives.

Heirloom Quality

1M+ Pieces Made

Decades of Expertise

How We Deliver More Value Per Gram

Our factory-direct pricing means no retail markups, distributors, or unnecessary fees. You’re getting solid gold jewelry straight from the source – at prices that actually make sense.

Real Customer Reviews

Rated 4.4 /5 By 4,700+ Reviews

★★★★★

I've ordered a couple of times. Items are high quality and come quickly.

Clifton

✓ Verified Buyer

★★★★★

I gave it a 10 rating because the prices are affordable and we cut out the middle man.

John

✓ Verified Buyer

★★★★★

The jewelry is always high quality, I have also never had problems with the company.

Anonymous

✓ Verified Buyer

★★★★★

You delivered exactly what I purchased; it is beautiful; it arrived very quickly; and packaged so that it arrived undamaged. Thank you!

Heather

✓ Verified Buyer

★★★★★

Truthful and accurate advertising, price and delivery commitment. Everything we should get when we are purchasing online.

America

✓ Verified Buyer

★★★★★

I am very happy with factory, direct jewelry, and love their jewelry. If you're not happy, they give you your money back and can't beat them. I highly recommend them. ❤️

Katrina

✓ Verified Buyer

★★★★★

Great product at a very fair price. Shipped promptly. My son loves it!

Maria

✓ Verified Buyer

★★★★★

Great quality and price! Thank you!

Suzanne

✓ Verified Buyer

★★★★★

I purchased this to replace another crucifix ring. The craftsmanship is outstanding. Delivery was so fast. Thank you so much.

Joan

✓ Verified Buyer

★★★★★

Overall great company: excellent selection, great prices, speedy delivery, and surprisingly good customer service.

JACQUELINE

✓ Verified Buyer

★★★★★

I have friends that are always asking me about gold jewelry and and since I've had a good experience with this company and the prices would be the reason I'd recommend this company

Gregory

✓ Verified Buyer

★★★★★

Beautiful jewelry, Quality, good service, good packaging and promptly delivery.

Gladimir

✓ Verified Buyer