Solid Gold & Silver That Lasts.
30-Day Returns & Size Exchanges
Trusted by 250,000+ Customers
Shipping & Delivery - Factory Direct Jewelry

Home / Shipping & Delivery

Shipping & Delivery

Everything you need to know about getting your order from our workshop to your door — shipping rates, delivery times, tracking, and the countries we serve.

Free over $99 US standard shipping
6–8 days US delivery window
60+ countries Worldwide shipping
USPS & FedEx Logistical partners

Ordering

Where is my order number?

Once you place an order you will receive a confirmation email that includes your order number. If you can't seem to find your confirmation email make sure to check your spam / junk / promotion folder.

Tracking

Where is my tracking number?

Once your order is shipped you will receive an email with your tracking number. If you feel like your order has been shipped and you can't find your tracking number email, check your spam / junk / promotion folder.

If you're still having trouble finding your tracking number contact us here or call us at 888.226.5138.

Rates

When can I expect my order to arrive and how much is shipping?

US Orders

US OrdersDelivery Time
Standard Shipping for orders under $99 is $5Delivered in 6–8 Business days
Standard Shipping for orders over $99 is FREEDelivered in 6–8 Business days
Expedited Shipping is $24.99Delivered in 4 Business days

Canada Orders

Canada OrdersDelivery Time
Standard Shipping is $19.99Delivered in 9–12 Business days
Expedited Shipping is $39.99Delivered in 4–5 Business days

International Orders

International OrdersDelivery Time
Standard Shipping is $19.99Delivered in 9–15 Business Days
Expedited Shipping is $39.99Delivered in 5–7 Business Days

Coverage

What countries do you ship to?

United States, All US Territories, & Canada.

Belgium, France, Germany, Italy, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom.

Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Cayman Islands, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, Falkland Islands, French Guiana, Grenada, Guadeloupe, Guatemala.

Jamaica, Martinique, Mexico, Moldova, Montserrat, Netherlands Antilles, Nicaragua, Panama, Paraguay, Peru, Saint Kitts & Nevis, Saint Lucia, St. Vincent, Suriname, Trinidad & Tobago, Turks & Caicos Islands, Uruguay, Venezuela, Virgin Islands - British.

Egypt, Morocco, South Africa.

Australia, Bahrain, Bangladesh, China, Hong Kong, India, Japan, Macao, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam.

UAE, Saudi Arabia, Oman.

Partners

Who are your logistical partners?

We work with the United States Postal Service and FedEx.

International

International taxes & duties

Shipping on international orders does not include applicable fees, tax, and duty charges that are based on your own country's policy. There will most likely be a charge by the carrier/country for customs/tax charges (this occurs with any international order for any company).

Good to know

Customs and duty fees are set by your local government and are outside of our control. We recommend checking with your local customs office before placing an international order.

Need more help?

You can contact us by email, live chat or over the phone. Our team is here to help with any shipping questions.

Contact Us